What our customers are saying!

To Whom it may concern:

When a person has a valid insurance claim, it is up to a professional Adjuster and Broker to help you and your family through a very stressful situation. In this case I can say that Carol Bailey has gone above and beyond her duties to fight for my family and I. She has continued to not only work for us, but has shown professional sincerity for her clients (my wife and I) and has made sure that all of our information has been addressed and our frustrations have been attendended to. This has been a very stressful situation, but having the right person taking care of you, lets you know that you are not just another number and a burden, but a family that needs help. Carol has been a Godsend to us, and we are grateful that she is our Broker.

Sincerely

Ken and Candy Swanson.

Absolute classy organization. Very responsive and always ready to provide answers. Agent Kelsey Bennewies was super helpful and deserves all the plaudits. She was patient and careful to listen to all my inquiries which helped me decide to go with my insurance company.

If you have any insurance needs when you call it, Excalibur ask for Lane. He was extremely helpful. Found the insurance company that best suited my needs and walk me through everything I needed to do. It was an Easy process to go through. I highly recommend him.

Best place for insurance rates

1. Was your broker easy to talk to? Yes it was very easy to talk to my broker.
2.Do you feel well protected? Yes I feel very protected.
3. Would you refer a friend to Excalibur? Yes absolutely i would refer a friend to Excalibur.

I have been with tis company for my insurance needs for a few years now. Very nice to deal with. They are friendly, easy to deal with. They provided the coverage I needed at at very good price. This plan was for my sister and since she doesn't have a computer i searched for coverage for her new home. She got the home through my mom's estate and the company my mom used I got a quote from them and they were by far higher in price.

I have been working with Krista at Excalibur Insurance for more than five years and have always found her to be professional, knowledgeable, and trustworthy.

Krista takes the time to explain coverage options, answer questions, and explore alternatives to help find the most suitable insurance solution. She is transparent in her advice, attentive to details, and genuinely focused on her clients' best interests.

What I appreciate most is her willingness to help, her responsiveness, and her ability to navigate complex situations with professionalism and patience. Her expertise and customer-focused approach make insurance decisions much easier and give me confidence that I am receiving sound advice.

I highly recommend Krista to anyone looking for a reliable and knowledgeable insurance broker. Thank you for the excellent service over the years!

Highly recommend Kelsey Bennewies! She helped me get affordable car and home insurance while making the entire process simple and stress-free.

Kelsey was patient, professional, and very helpful from start to finish. She took the time to ask all the right questions, explain everything clearly, and made sure everything was completed quickly and properly.

Excellent customer service and such a positive experience overall. 10/10 — thank you so much, Kelsey!

Great customer service! The broker went above and beyond for all the requests I had. Definitely recommend it to anybody. Special thanks to Lane Ferguson who helped me with my insurance. They also sent me a nice amount of goodies along with a thank you letter, so kind :)

I had to post a review for the great service! Sarah Gingerich has been so awesome to deal with, out of all the brokers ive ever had to deal with she is by far the best and has gotten me the best prices for insurance!

Lane was fantastic to work with. He took the time to understand our needs, recommended a solution that fit us well, and made the entire process easy and straightforward. His expertise and approachable manner gave us confidence in our decisions. I would highly recommend Lane to anyone looking for home or auto insurance.

I was in a pinch and needed help. I had reached out for a few quotes, but Kelsey Bennewies from Excalibur was the first and friendliest to reach back out.

From the moment I began the process till I signed up, Kelsey was incredible with communication, and getting things done quickly.

They went above and beyond, and truly appreciated all of it.

Kelsey and Excalibur have been amazing, can't recommend more!

Kelsey was fantastic to deal with - very knowledgeable, friendly and very fast! She even sent us a lovely hand-written card to thank us for our business! Wonderful customer service!!!! Thank you Kelsey!

Excalibur has been great to me for many years now always helping me out no matter what situation and Carol Bailey is by far the go to lady. She always has your back and will make sure the right thing is done!

Let me start off by saying Lane was probably the most helpful person I’ve dealt with ever when it comes to car insurance. Got me the best rates by a landslide given my driving record and also went out of his way to send me a hand written thank you letter. Great communication aswell, was never left confused or having to second guess anything.

I had a great experience signing up for a new insurance broker with Excalibur, I would definitely recommend to others

Joanne was very patient. She listened to my needs and provided excellent pre-sale service and post follow up service. Highly professional and responsive. Great work Joanne! Thank you

Huge shout out to Personal Lines Account Manager Stacy Smith for helping me the past couple of years finding the cheapest possible insurance for my car. She is very friendly and is very quick with replying to my emails, getting me insured, and making sure I have all the details I need. 10/10 would recommend this insurance broker!

Kim has been great to deal with and has answered all my questions. Best rate I could get from all the companies I called. Thanks