What our customers are saying!

Customer Reviews

London

Excalibur InsuranceExcalibur Insurance Group Inc
4.8 Stars - Based on 169 User Reviews

Mitchell

Excalibur InsuranceExcalibur Insurance
4.7 Stars - Based on 210 User Reviews

Exeter

Excalibur Insurance ExeterExcalibur Insurance
4.8 Stars - Based on 89 User Reviews

Clinton

Excalibur Insurance ClintonExcalibur Insurance
4.7 Stars - Based on 80 User Reviews

Wingham

Excalibur InsuranceExcalibur Insurance
4.3 Stars - Based on 6 User Reviews

John F. KennedyJohn F. Kennedy

Joanne was very patient. She listened to my needs and provided excellent pre-sale service and post follow up service. Highly professional and responsive. Great work Joanne! Thank you

H LinH Lin

Great service provided by Joanne from EI. She was able to help tailor to our auto insurance need and obtain the optimal rate. She is very informative and provided timely response. I would highly recommend for anyone looking to renew auto or home insurance to reach out.

Cristina CCristina C

Great service and fair rates just wish the brokers answered phone calls instead of having to correspond by email which is very time consuming. Tried calling several
times to set up an auto policy and always got a voicemail as oppose to a live agent.

Kim WeekesKim Weekes

Everytime I call, they are always happy to help. They are considerate and they are quick to help with any issues. I will definitely refer them to my family and friends.
Thanks so much.

The RobeThe Robe

I was in a pinch and needed help. I had reached out for a few quotes, but Kelsey Bennewies from Excalibur was the first and friendliest to reach back out.

From the moment I began the process till I signed up, Kelsey was incredible with communication, and getting things done quickly.

They went above and beyond, and truly appreciated all of it.

Kelsey and Excalibur have been amazing, can't recommend more!

Julie CJulie C

Had a really amazing experience with the agent. She was extremely patient and kind and was wonderful to deal with. She was able to find something that worked for me on every level. Looking forward to future dealings! Thanks Nerena!!

cameron andrewcameron andrew

The people at Excalibur make finding the right insurance a very easy and straightforward unlike a lot of other companies. Kelsey was able to find me a insurance company w a quote $100 less than most other companies. Would highly recommend !

Christine KoehlerChristine Koehler

I worked with Dylan to sort out my insurance needs. He is very knowledgeable and answered all of my questions. The level of customer service far exceeded my expectations! I have already recommended him and Excalibur to friends!
Thank you Dylan!

MrBeansCarMrBeansCar

fire in the hole

Sandeep Singh GillSandeep Singh Gill

It was awesome dealing with Excalibur Insurance for my Auto Insurance. The Agent named Josh was super helpful. I did my due diligence and found that they're offering best rates. Thanks alot

Shawn MorrisonShawn Morrison

Stacy my broker is awesome and glad she stepped in when she did.
The salesman that i first dealt with i can not say the same thing about he was very fast to get rid of me when i had questions and didn't seem to care about my concerns.
If you are thinking about changing companies Excalibur Insurance was cheaper then most just run if a giy named Dylan answers you are ask for a real broker

Darin SmithDarin Smith

Excalibur has been great to me for many years now always helping me out no matter what situation and Carol Bailey is by far the go to lady. She always has your back and will make sure the right thing is done!

Devendra RaiDevendra Rai

Very effective at the service provided to me in signing up for new auto insurance policy. The quote given before signing up for the policy was thorough and much of a competitive price. Lane ! a job greatly done with great patience.

shanice kedroeshanice kedroe

It's no secret that searching for car insurance can be a burdensome and expensive task that many people dislike. However, I'm happy to share that Excalibur Insurance was exceptional, particularly with Kelsey B. Kelsey's speed, professionalism, and communication skills, which made the process efficient and pleasant. It's important to remember that customer service extends beyond the initial interaction, and it seems that Excalibur Insurance understands this concept well.
Thank you for the positive experience, and I hope our journey with Excalibur Insurance continues to be satisfactory.

Candice BlazeCandice Blaze

I was helped thoroughly and got the best price in Ontario for high risk insurance and they even sent me some swag while I wait for my insurance slips to arrive!

Stanislav SychevskyiStanislav Sychevskyi

Great customer service! The broker went above and beyond for all the requests I had. Definitely recommend it to anybody. Special thanks to Lane Ferguson who helped me with my insurance. They also sent me a nice amount of goodies along with a thank you letter, so kind :)

Devon LeeDevon Lee

Our insurance broker was knowledgeable, easy to reach, on top of things, and found us a great deal far lower than our previous broker. Thanks Kelsey! Would highly recommend!

RodneyRodney

Quick response to the online quote to start the process. Professional and quick. Besides saving me over $1000 a year on Vehicle/Home insurance they were great to deal with. Even got a hand-written thank you note in the mail - that doesn't happen anymore. Great 5 stars :)

Nikki CarollNikki Caroll

Super amazing staff!! Give you the best affordable insurance. I am so happy with the rate I got. Please go ahead and make your contact. Believe me you won’t regret it . Lane is excellent to work with. Amazing!!!🥰💯

Viraj DattViraj Datt

Let me tell you that these guys are absolute professionals . Josh helped me out to get the best automobile and tenant insurance rates in GTA . I had almost 10 other people to compare rates with, but Josh still stood out. Also it’s not only the rates , the service is outstanding . No matter what day or what time I messaged Josh , He always helped me out with any questions I had . 5 Stars !!!

John VervaekeJohn Vervaeke

Working with Kelsey was amazing. Prompt follow-ups to my emails and clearly explained what coverages would be best for us. Saved me a considerable amount compared to what I was paying. Highly recommend!

S McCormickS McCormick

Friendly and efficient service. My agent, Stacy Smith, was friendly, knowledgeable and thorough. Very helpful and kept me well informed during the whole process of getting a better rate on our insurance.

Swanie_64Swanie_64

To Whom it may concern:

When a person has a valid insurance claim, it is up to a professional Adjuster and Broker to help you and your family through a very stressful situation. In this case I can say that Carol Bailey has gone above and beyond her duties to fight for my family and I. She has continued to not only work for us, but has shown professional sincerity for her clients (my wife and I) and has made sure that all of our information has been addressed and our frustrations have been attendended to. This has been a very stressful situation, but having the right person taking care of you, lets you know that you are not just another number and a burden, but a family that needs help. Carol has been a Godsend to us, and we are grateful that she is our Broker.

Sincerely

Ken and Candy Swanson.