Win 2 Tickets: Knights vs Sting on Dec 31

Any plans for New Year’s Eve? Enter to win 2 tickets to watch the London Knights play the Sarnia Sting on Tuesday, December 31, at 4:00 p.m. at Canada Life Place (formerly Budweiser Gardens).

Don’t miss your chance, check out our Facebook or Instagram page for full details.

Wishing You a Happy Holiday Season!

Best wishes for a joyful holiday season and a Happy New Year! May your holidays be filled with warmth, laughter, and cherished moments with those you hold dear. Thank you for being part of our journey—cheers to an incredible year ahead!

As part of the Excalibur Insurance family, we want to remind you that we’re always a quick phone call or email away. During the holiday season, we will have revised hours to give our team time to be with their families. Should you ever have a claims emergency while our office is closed, you can reach our 24/7 Emergency Help Centre by calling our office at 1-888-298-7343 and following the prompts to be connected to a live advisor.

Wishing you all a new year that is peaceful, healthy, and filled with family and friends.

Holiday Hours
Friday, December 20 – Closing at 3 p.m.

Monday, December 23 – Open 9 a.m. to 5 p.m.
Tuesday, December 24 – Closing at 3 p.m.
Wednesday, December 25 – Office Closed
Thursday, December 26 – Office Closed
Friday, December 27 – Open 9 a.m. to 5 p.m.

Monday, December 30 – Open 9 a.m. to 5 p.m.
Tuesday, December 31 – Closing at 3 p.m.
Wednesday, January 1 – Office Closed
Thursday, January 2 – Regular Office Hours Resume

Liquor Liability Insurance This Holiday Season

The holiday season is a time for festivities, for throwing up the décor and donning the Christmas tree with vibrant lights. What it isn’t time for is having to deal with the ramifications of a costly lawsuit because one of your guests drank too much and got into an accident when driving home, causing severe injuries and significant property damage. Even if your guest made the decision to get behind the wheel, the host has some liability when liquor is being served.

Enter liquor liability insurance, a unique form of liability insurance specifically designed to protect hosts from any liability claims they may face due to bodily injuries or property damage when alcohol is being served. You can learn more in this blog.

Read to Ride: Schools Announced – Winter 2025

Read to Ride Winter 2025 will be starting in February, and we’re excited to reveal the 4 classrooms that we are working with:

•   Grade 3/4 teacher Wayne Wolanski from Kinnwood Central School
•   Grade 3/4 teacher Courtney LaPorte from Exeter Elementary School
•   Grade 3 teacher Jessica Clark from North Easthope Public School
•   Grade 4 teacher Jennifer De Block from Bluewater Coast Elementary School

We launched our Read to Ride program in 2022 with the goal of helping children sharpen their reading skills by encouraging regular practice with fun incentives (ballots, pizza parties, new bikes) along the way.

Ultimately, we hope the Read to Ride program helps children develop more confidence in their reading skills and themselves.

To learn more about the Read to Ride Program, watch our video here.

Insurance Partner Spotlight: Intact Insurance

Welcome back to our “Insurance Partner Spotlight,” a segment in our newsletter that features our company partners! Since we work with over 40 of Canada’s Top Insurers, our goal is for our clients to better understand the options and specialty products that we offer.

This month’s spotlight is on Intact Insurance.

Intact Insurance is Canada’s largest home, auto, and business insurance company, serving over four million customers across Canada.

Belairdirect, Jevco Insurance, and BrokerLink are all subsidiaries of the Intact Financial Corporation (IFC).

In 2018, Intact had 13.2% of the Ontario insurance market, and today, Intact Insurance is committed to being a resource you can count on when the unexpected happens. Intact Insurance provides a coast-to-coast presence and fosters a strong relationship with its insurance brokers, enabling customers to always receive outstanding service, comfort, and continuity.

You can learn more about Intact Insurance here.

December’s Defender Spotlight – Jennifer Kramer

December’s Defender Spotlight shines on Personal Lines Account Manager, Jennifer Kramer! 

With over 10 years of dedicated service at Excalibur Insurance, Jennifer has earned a stellar reputation for her exceptional expertise, professionalism, and genuine care for her clients. Whether it’s finding the best rates, answering countless questions, or offering timely solutions, Jennifer consistently goes above and beyond to make insurance simple and stress-free.

Jennifer, your ability to deliver timely, professional, and personable service is truly inspiring. You’ve set the bar for how insurance should be done, and your clients’ confidence in you speaks volumes about your dedication and care.

Thank you, Jennifer, for being a cornerstone of our team and for making a positive difference in so many lives.

“I contacted Jen Kramer in the Exeter office to get a quote for home and auto insurance. I have contacted numerous companies so I could compare quotes. I have decided to sign on with Excalibur not only because of the price, but largely due to the professionalism and helpfulness displayed by Jen. She is very knowledgeable and answered all of my questions. She was prompt with all of her responses and I feel confident entrusting my insurance needs with her. Thank you Jen!” – Johanna H.