COVID-19 We Are Open

We Are Open: COVID-19

April 1, 2020


Excalibur Insurance is Working: Coronavirus Update

We are still open and serving clients however, for the safety of your family and our team – our offices are currently not open to the public.

PLEASE BE ADVISED that some Excalibur team members are working remotely from their homes as a precautionary measure. That said, staff may return your calls from unfamiliar or blocked numbers – as some are using their personal phones to return calls.

Regardless of where we are working, we 100% committed to helping you with policy changes, payments, renewals, quotes, and questions.

We are also available by email, fax, postal mail, social media, and text message. If you’re looking for a quote, give us a call or get an online quote using our Rate Reducer or Chatbot.

Policy Payments During Covid-19

Payments can be made by mailing a cheque to one of our office locations, or by etransfer to [email protected].

We understand this is a difficult time financially for many families and businesses. If you are concerned about being able to make your insurance payments on time, please read our blog about Missed Payments During the COVID-19 Pandemic for more information. If you have further questions or concerns please contact us directly to discuss this matter.

We’re With You Every Step of the Way

During these unprecedented times, we encourage everyone to take necessary precautions to keep you, your family and friends safe. We look forward to opening our doors and inviting you back into our office locations for a cup of coffee and friendly conversation. Until then, we will continue to champion the needs of our clients and new customers – every step of the way.

How You Can Reach Us

Should you wish to contact our offices, we can still be reached Monday-Friday, 9:00 a.m. to 5 p.m. at:

General Phone Number: 1-888-298-7343
General Fax Number: 519-482-9474

Clinton Phone Number: 519-482-9357
Exeter Phone Number: 226-423-3015
Mitchell Phone Number: 519-348-9150
Wingham Phone Number: 519-357-2851

Clinton General Mailbox: [email protected]
Exeter General Mailbox: [email protected]
Mitchell General Mailbox: [email protected]
Wingham General Mailbox: [email protected]

Or email your broker directly.

Excalibur Insurance Group Facebook:

Excalibur Insurance Group Twitter:

Excalibur Insurance Group Instagram:

For mailing purposes only:

Excalibur Clinton Office:

56 Albert Street
Clinton, Ontario
N0M 1R0

Excalibur Exeter Office:

412 Main St S
Exeter, Ontario
N0M 1S0

Excalibur Mitchell Office:

68 Ontario Rd
Mitchell, Ontario
N0K 1N0

Excalibur Wingham Office:

317 Josephine Street
Wingham, Ontario
N0G 2W0