We’re With You Every Step of the Way

We’re Open! Covid-19 Update

We are still open and serving clients, however for the safety of your family and our team – our offices are currently not open to the public.

PLEASE BE ADVISED that some Excalibur team members are working remotely from their homes as a precautionary measure.

Regardless of where we are working, we 100% committed to helping you with policy changes, payments, renewals, quotes, and questions.

We are also available by email, fax, postal mail, social media, and text message. If you’re looking for a quote, give us a call or get an online quote using our Rate Reducer or Chatbot.

Missed Payments During the COVID-19 Pandemic

Missing an insurance payment may not seem like a big deal, but it makes it extremely difficult for us to find you a new insurer once you have been cancelled for non-payment.

Here are some ways that you can “help us, help you” due to extreme financial challenges during the COVID-19 Pandemic.

Policy Payments During Covid-19

Payments can be made by mailing a cheque to one of our office locations, or by e-Transfer to [email protected].

We understand this is a difficult time financially for many families and businesses. If you are concerned about being able to make your insurance payments on time, please read our blog about Missed Payments During the COVID-19 Pandemic for more information.

We’re With You at Every Step

During these unprecedented times, we encourage everyone to take the necessary precautions to keep you, your family and friends safe. We look forward to opening our doors and inviting you back into our office locations for a cup of coffee and friendly conversation. Until then, we will continue to champion the needs of our clients and new customers – every step of the way.

Insurance Made Easier During COVID-19

Our office doors are currently not open to the public due to the COVID-19 pandemic, but we still have your back when it comes to finding new ways to make insurance easy. In times like these, it’s essential to have technological solutions in place so that customers continue to receive the same level of service.

Check out our Technology Offerings Video to learn more about how what Excalibur services you have access to online.

Making Lemonade During A Quarantine

By following the advice of public health officials we can all help stop the spread of COVID-19, but your mental well-being could suffer while you’re quarantining.

Here are a few tips to help you turn ‘Lemons into Lemonade’ while you’re doing your part!

Staycay or Go T-O! Contest Winner

Back in February, we announced the grand prize winner of our Staycay or Go TO Contest, Daryl DeBoer. After chatting with Daryl, we were able to set up a great weekend getaway to Toronto that included tickets to the Toronto Raptors, tickets to Hamilton at the Ed Mirvish Theatre, and a stay at the Royal York.

Unfortunately, due to the COVID-19 pandemic, we had to temporarily postpone the weekend getaway. Stay tuned though, when we are finally able to reschedule Daryl’s Go TO trip we will share some photos.

How to Maintain Your Sump Pump

Last year, The Intact Centre at the University of Waterloo reported that 85% of Ontario households did not have a backup sump pump and 40% failed to maintain their sump pumps.

With April flood season on our doorstep, our latest blog post will help you maintain your sump pump.

Congratulations to Last Month’s Contest Winners!

Congratulations to Karen Fleming (pictured above) who won two tickets to see the London Knights play the Guelph Storm on February 26 at Budweiser Gardens!

Congratulations to Donna Trowbridge on winning our True or False Insurance Question Contest, for a $25 Subway gift card.